What to Expect From Your First Commercial Cleaning Walkthrough (And Why It Matters)
- tpeers29
- Jul 19
- 2 min read
If you’ve never booked a professional cleaning service before, you might be wondering:
“What even happens during the walkthrough? "Do they bring supplies? Will it take long? Do I need to clean before the cleaners come?"
A walkthrough happens before an agreement for services is made, and it's usually followed by a quote, which you will review to decide if you would like to hire the commercial cleaning company.
Let’s break it down.
What Is a Walkthrough?
The initial walkthrough is a chance for the cleaning company to assess your space, get to know your needs, and design a custom cleaning plan. It's also your chance to evaluate them.
It’s not about selling — it’s about clarity and communication.
What to Expect:
1. A Guided Tour of Your Space
We’ll walk through each area you want cleaned, like offices, restrooms, break rooms, entrances, floors, windows, and take note of priorities, traffic patterns, and layout.
2. Questions We Ask About Your Needs
Expect to be asked about:
Cleaning frequency (daily, weekly, etc.)
Business hours
Security or access protocols
Any sensitivities (e.g., scent-free, green products)
Cleaning hour preferences (after hours, during working hours, etc.)
Garbage removal
Budget
Anything that is off limits or special requests
How you want to handle supplies (we can provide them)
Special services like quarterly window cleaning or carpet cleaning
3. Recommendations & Expert Insight
A good team won’t just listen, they’ll advise. You might discover you don’t need as frequent a deep clean, or that certain areas need more attention than expected.
4. Transparent Pricing Estimate
After the walkthrough, you’ll receive a detailed quote that reflects the actual scope of work, no hidden fees, and no guesswork.
5. Next Steps
Once you’re ready, a draft service agreement is prepared for your review and you can lock in your start date. Simple, professional, seamless.
Pro Tip: You’re Interviewing Them Too
Use the walkthrough to get a feel for:
Their professionalism
Their communication style
Whether they ask thoughtful questions
Whether they’re genuinely listening
Because trust starts before the first clean.
Ready to Book Your Walkthrough?
We’re currently accepting new commercial clients in Oxford County. Contact us today to schedule a free walkthrough and quote. No pressure, no commitment, just clarity.
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